Privacy Policy – Jan Mitra’s

At Jan Mitra’s, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make purchases on our eCommerce store, www.janmitras.com

Information We Collect

When you interact with our website or purchase products, we may collect the following information:

a. Personal Information:

• Name, email address, phone number, and shipping address.

• Payment information (handled securely via our payment gateway; we do not store full card details).

b. Non-Personal Information:

• Browser type, device information, IP address, and website usage patterns.
• Cookies and similar technologies to improve user experience.

How We Use Your Information

We use the information collected for purposes such as:

• Processing and fulfilling orders.
• Sending order confirmations, shipping updates, and customer service communications.
• Improving our website, products, and services.
• Sending promotional emails, newsletters, and special offers (with your consent).
• Preventing fraudulent transactions and ensuring website security.

Sharing Your Information

We respect your privacy and do not sell your personal information. We may share information in limited cases:

• With trusted third-party service providers for order fulfillment, payment processing, and delivery.

• To comply with legal obligations or protect our rights.

• In the event of a business transfer, such as a merger or acquisition.

Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance website functionality and performance.
• Understand user behavior to improve our services.

You can disable cookies via your browser settings, but some website features may not function properly.

Security of Your Information

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction.

Payment details are handled securely through encrypted payment gateways.

Your Rights

You have the right to:

• Access and update your personal information.

• Opt-out of promotional emails at any time.

• Request deletion of your personal information (subject to legal and operational requirements).

To exercise these rights, please contact us at: customercare@janmitras.com.

Children’s Privacy

Jan Mitra’s website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with the effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us:

Email: customercare@janmitras.com
Website: www.janmitras.com